Data protection

The protection of personal data is a matter of particular concern to us. Therefore, we process your data exclusively on the basis of the applicable legal provisions (GDPR, DSG, TKG, etc.) and take technical and organizational measures to ensure data security, so that personal data are used properly and are not made accessible to unauthorized third parties.
The employees of the municipality, their service providers ("processors"), and their employees are obliged to maintain confidentiality and secrecy regarding the data provided by users of the website, as long as there is no legally permissible reason for the transmission or disclosure of entrusted or accessible data.
In this data protection declaration, we inform you about the most important aspects of data processing in connection with this website.


Contact with the Municipality

For general inquiries or contacts with the municipality, please use the contact details published on the website (menu item "Contact" or "Imprint"). General concerns can be addressed to the municipality via the online form "General Communication", which is secured by data protection. This online form can be found in the municipality's form collection.
For inquiries or communications according to § 13 AVG, we refer to the municipality's email policy. This describes the permissible ways to electronically submit procedure-related requests to the municipality. The email policy is published on the website under the "Imprint" section.

For all questions and concerns regarding data protection (including this data protection declaration), please contact the data protection officer of the municipality directly:
Kärntner Gemeindebund
Adresse: Gabelsbergerstraße 5/1, 9020 Klagenfurt am Wörthersee
Telefon: 0463 / 55 111 - 207

Collection and Processing of Personal Data

We do not collect or process any personal data (such as names, addresses, telephone numbers, or email addresses) via our website, unless you voluntarily provide us with such data (e.g. by registering for municipal services/applications such as a citizen portal, a citizen participation platform, an application for the registration of citizen notifications, participation in surveys, contacting the municipality, or subscribing to a newsletter, registering for events, etc.).


Purpose of Collecting and Processing Personal Data

In general, we use the personal data voluntarily provided by you to answer your inquiries, process your registration, provide you with access to certain information or to enable targeted electronic communication or processing of official procedures or other business relationships with the municipality (e.g. for submitting citizen notifications, applications). For these purposes, it is necessary for us (or a third party acting on our behalf) to process and store your personal data. The collection and processing of voluntarily provided personal data is carried out exclusively in accordance with the provisions of Art. 6 GDPR. We would like to point out that you have the possibility to exercise your rights under the GDPR.


Your Rights with Regard to the Collection and Processing of Personal Data

You have the right to information, correction, deletion, restriction, data portability, revocation, and objection to the processing of your personal data. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated, you have the option of filing a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.
The municipality provides a range of online forms on its homepage for convenient electronic application within the scope of official procedures, ordering of municipal services, registration for municipality services, and for other concerns to the municipality. The use of these online forms and the associated electronic recording of the necessary - partially personal - data required for the respective transaction is voluntary and only one of several ways to submit requests to the municipality (such as personal application on-site during the opening hours of the responsible department). Please note that the processing of the data you provide using the online forms is carried out exclusively in accordance with the provisions of Art. 6 GDPR.



Our homepage uses so-called "cookies". These are small text files that are stored on your device with the help of the browser. They do not cause any harm and serve to make the offer of the homepage user-friendly by automatically recognizing your browser during recurring visits to a homepage. Some cookies remain stored on your device until you delete them. If you do not wish for this to happen, you can set up your browser so that it informs you about the setting of cookies and you have to agree to each individual case. You also have the option to completely deactivate the setting of cookies. However, deactivating cookies may restrict the functionality of our homepage.


Links to other Homepages

This homepage contains links to other homepages. The municipality is not responsible for the data protection policies or content of other homepages.


Changes and adaptations of the data protection declaration 

In the course of the further development of the internet and its services and due to the use of new technical possibilities, it will be necessary to continuously adapt this data protection declaration to the circumstances. Changes related to technologies or services with data protection relevance will be published on this page in a timely manner.

[Last change to the data protection declaration on December 6, 2021]